The landscape of the insurance industry is rapidly changing and customer expectations along with interactions are rapidly evolving. Online transactions have increased exponentially, especially since COVID began, and now customers have grown to expect more digital payment options, forcing companies to adapt to the new realities, which includes higher payment fees, increased labour and operational challenges.
Join Kim Walker, CEO of Special Markets Insurance Consultants - a division of AmWins Group, and Mislav Majic, CRO of SimplePin, discussing how insurance carriers and brokers can benefit from digital transformation to meet the new demands.
Imagine never stressing about posting a payment back to your system again, getting deposits next day, automating reminders, offering a breadth of payment options, validating funds to eliminate NSFs and even greatly reducing processing fees?
Learn how you can make this a reality with a fully integrated digital experience that will reduce workload for your teams, increase your customer satisfaction and improve your bottomline!
Skill level: All
Target Audience: Accounting, Customer Service, Sales, Administration, Marketing, Claims, IT, Operations
Presenter: Mislav Majic, Chief Revenue Officer, SimplePin & Kim Walker, Chief Executive Officer, Special Markets Insurance Consultants (AmWins)
Length: 60 minutes
Price: FREE for Applied Client Network Members