Exclusively for Enterprise members, we’re offering the Large Agent Meeting, providing deeper engagement opportunities with key industry thought leaders. This premium meeting includes special sessions, tailored networking events, and enhanced resources for larger organizations looking to make a significant impact. The Large Agent Meeting will be held on February 24 from 12:00 p.m. - 5:00 p.m. and on February 25 from 8:00 a.m. - 1:00 p.m. before the Summit program begins. Please note the Large Agent Meeting requires additional registration.
February 24
| Time |
Session |
| 12:00 – 1:00 p.m. |
Registration |
| 1:00 – 1:15 p.m. |
Welcome Remarks |
| 1:15 – 2:15 p.m. |
Inside Epic Max: Building the Next Generation of Work in Epic
Speaker: Sajjad Ahmed, Catherine Shertenleib
Epic Max is redefining how work gets done in Epic—moving agencies beyond manual search, navigation, and checking toward more intelligent, assisted workflows. In this session, Applied Systems experts will share the vision behind Epic Max, key learnings from our design partner program, and how customer feedback is shaping its evolution. We’ll highlight the latest capabilities we're building, including a deeper look at RiskChecker and how AI-powered policy checking and comparison are improving accuracy, efficiency, and confidence in day-to-day work.
|
| 2:15 – 3:45 p.m. |
Feedback Roundtables
Speakers: Amanda Recchia, Paul Milano, Charles Frumerie, Sajjad Ahmed, Matt Lane, Catherine Shertenleib, Tara Butler, Rajat Kongovi
Engage directly with Applied Systems to help shape the future of practical technology in insurance. These interactive sessions invite attendees to share feedback on early-stage product concepts, ensuring solutions address real-world industry needs and challenges.
|
| 3:45 – 4:00 p.m. |
Break |
| 4:00 – 5:00 p.m. |
Intelligent Financial Management in Epic: Automating the Agency Financial Lifecycle
Speaker: Chase Petrey
Financial operations remain some of the most manual and error-prone workflows inside an agency, slowing cash flow and consuming valuable staff time. In this session, Applied Systems experts will share how Epic’s financial ecosystem is evolving to deliver intelligent financial management—connecting payments, billing, reconciliation, and reporting through AI-driven automation. We’ll also highlight foundational platform investments, including APIs and sandbox environments, that support enterprise integration, scalability, and future financial innovation in Epic.
|
February 25
| Time |
Session |
| 8:00 – 8:45 a.m. |
Breakfast |
| 8:45 – 9:00 a.m. |
Opening Remarks |
| 9:00 – 10:00 a.m. |
Panel: Talent Acquisition and Training
Speakers: Carla Spencer, Jessika Pavich
Join fellow agency professionals for an open, peer-led discussion focused on the evolving challenges of attracting, developing, and retaining top talent in today’s insurance market. Share strategies, explore practical solutions, and connect with others navigating complexities in recruitment, onboarding, skills development, and building a strong organizational culture.
|
| 10:00 – 10:30 a.m. |
Networking & Roundtables |
| 10:30 – 11:15 a.m. |
Securing Efficiency: Download & Exchange, IVANS Exchange Groups, and Multi-Factor Authentication for Large Agents
Speakers: Shawn Francis, Cal Durland
Discover how large agencies can streamline operations and productivity through adoption of IVANS Download across Personal and Commercial Lines. Explore strategies to optimize connectivity to your carrier partners, simplify multi-account management, and unlock the full value of carrier download across your organization. Learn practical ways to expand usage, improve data quality, and create more efficient internal workflows that benefit every role across the policy lifecycle.
|
| 11:15 – 12:00 p.m. |
Insights from Applied: Q1 Epic Ecosystem Roadmap
Speakers: Catherine Shertenleib, Tara Butler
Join Applied Systems for an interactive discussion offering a preview of the Q1 roadmap across the Epic ecosystem. We’ll share where Applied is investing across products and capabilities, how those priorities connect, and what they mean for agencies in the near term. Bring your questions, feedback, and perspectives as we discuss what’s coming next and how it supports real agency workflows.
|
| 12:00 – 1:00 p.m. |
Lunch & Networking |