Toronto Summit Schedule

June 8

Time Summit Program
12:00 p.m. - 1:00 p.m. Registration & Welcome Refreshments
1:00 p.m. - 1:15 p.m. Opening Remarks
1:15 p.m. - 2:00 p.m.
The State of Epic in Canada
State of the Canadian Epic community, market trends, roadmap priorities, and opportunities for Canadian brokerages.
2:00 p.m. - 2:45 p.m.
Peer Roundtable: Canadian Brokerage Priorities
Facilitated peer discussions on workflow optimization, staffing, reporting, adoption, and operational challenges across Canadian regions and brokerage models.
2:45 p.m. - 3:15 p.m. Networking Break
3:15 p.m. - 3:45 p.m. Partner-Led Session
3:45 p.m. - 4:45 p.m.
Canadian Broker User Panel: Making Epic Work in Practice
Canadian users discuss implementation, adoption, training, measurement, and lessons learned across organizations of different sizes and regions.
4:45 p.m. - 5:00 p.m. Day 1 Wrap-Up
5:00 p.m. - 6:00 p.m. Reception

Program subject to change.

June 9

Time Summit Program
7:30 a.m. - 8:30 a.m. Breakfast & Networking
8:30 a.m. - 8:45 a.m. Opening Remarks
8:45 a.m. - 9:45 a.m.
Epic in Actin: Canadian Brokerage Studies
Short Canadian case studies highlighting implementation approaches, adoption outcomes, efficiency gains, and lessons learned.
9:45 a.m. – 10:30 a.m.
Deep Dive: Implementation Across Canadian Operations
How to prepare your agency to implement solutions effectively.
10:30 a.m. - 11:00 a.m. Networking Break
11:00 a.m. - 12:00 p.m.
Mistakes We Made, So You Don't Have To
Peer-led stories from agencies sharing implementation missteps, lessons learned, and what they would do differently.
12:00 p.m. - 1:15 p.m. Lunch & Networking
1:15 p.m. - 2:15 p.m.
Keynote: Leading Change That Sticks
Practical change management strategies focused on adoption, workforce engagement, and sustaining new processes.
2:15 p.m. - 2:30 p.m. Lessons Learned Reflection
2:30 p.m. - 2:45 p.m. Closing Remarks

Program subject to change.