For any size account, demands are made to our commercial CSR staff to issue Certificates of Insurance with special language and changes. Are we allowed to make these changes to the COI form and what could be the implications of those actions? What obligations do you really have to these Certificate Holders? Find out if you are putting your agency in a potential E&O loss situation.
Skill level: Intermediate
Product: Applied TAM
Target Audience: Principal, Customer Service
Presenter: Jennifer Godwin, Jennifer Godwin Consulting, LLC
Length: 60 minutes
Price: 79.00 for Applied Client Network Members
FREE for ACN Advantage Members