You can paste your own bullets into an AI tool with prompts like:

• Here are my current bullets as a [auto claims adjuster/commercial underwriter]. Rewrite them in the style of the “after” examples below: concise, impact-focused and factual. Don’t invent any new responsibilities or numbers.
• Make my bullets more specific and results-oriented, similar to these samples, but keep all details accurate to what I’ve done.

Then:

1. Check every detail for accuracy.
2. Adjust language so it still sounds like you.
3. Remove or soften anything that feels overstated.

• Handled auto claims and talked to customers about their losses.
• Responsible for reviewing documents and approving payments.
• Worked with vendors and other departments as needed.

After:

• Managed an average of 65–80 auto claims per month, conducting thorough investigations, coverage analysis and liability assessments to ensure fair, timely resolutions.
• Reviewed policy details, estimates and supporting documentation to accurately calculate settlements, maintaining compliance with internal guidelines and state regulations.
• Collaborated with body shops, independent adjusters and legal partners to expedite repairs and reduce claim cycle times while preserving customer satisfaction.

Before:

• Handled complex claims and worked with attorneys.
• Attended mediations and negotiated settlements.
• Helped train new adjusters.

After:

• Led a portfolio of high-severity and litigated claims, coordinating investigations, evaluating exposure and developing resolution strategies tailored to each file.
• Partnered with defense counsel to prepare mediation and settlement strategies, resulting in consistent, cost-effective outcomes aligned with reserve expectations.
• Mentored and coached junior adjusters on file documentation, coverage analysis and negotiation techniques, helping improve team consistency and quality scores.

Before:

• Reviewed commercial accounts and decided on coverage.
• Worked with brokers to get information.
• Used guidelines to price policies.

After:

• Underwrote new and renewal commercial property and casualty accounts, analyzing risk characteristics, loss history and financials to make sound coverage and pricing decisions.
• Built strong relationships with brokers and agents, negotiating terms and structure to balance growth, retention and portfolio profitability.
• Applied underwriting guidelines, rating tools and authority limits to maintain target loss ratios while supporting regional premium growth objectives.

Before:

• Reviewed auto and home applications.
• Applied company rules to accept or reject policies.
• Answered questions from agents.

After:

• Evaluated personal auto and homeowners submissions, verifying risk data, prior losses and eligibility to ensure appropriate acceptance, declination or modification of coverage.
• Interpreted underwriting rules, state regulations and company appetite to balance risk quality with competitive positioning.
• Served as a day-to-day underwriting resource for agents, clarifying guidelines and helping structure solutions that met both customer needs and company standards.

Before:

• Sold auto and home policies.
• Answered customer questions.
• Renewed policies when they came up.

After:

• Generated new business in personal auto and home, prospecting through referrals, outbound calls and community networking to build and maintain a healthy pipeline.
• Conducted coverage reviews to educate clients on risk and recommend appropriate limits and endorsements, improving protection and retention.
• Proactively contacted customers before renewal to review changes, address pricing concerns and cross-sell additional products (e.g., umbrella, renters and life) when appropriate.

Before:

• Supervised a team of adjusters.
• Checked their work and answered questions.
• Reported performance to management.

After:

• Led a team of X adjusters handling [auto/property/liability] claims, providing coaching on investigation quality, documentation standards and customer communication.
• Monitored file quality, cycle time and reserve accuracy, conducting regular audits and feedback sessions to drive continuous improvement.
• Reported on team performance metrics to leadership and implemented process changes that improved efficiency and customer experience.