Course: Quality Assurance Auditing

When:  Jul 14, 2022 from 01:00 PM to 02:00 PM (CST)

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A formal Quality Assurance program is important to any agency that wants to maximize
their utilization of the TAM system. Unfortunately, actually conducting such audits on a regular basis often
proves difficult, time consuming, and sometimes just downright painful. This session will discuss ways to
implement a Quality Assurance program built upon a written Procedures Manual that will work in the real world,
not just in theory

Skill Level: Intermediate
Track: Applied TAM
Target Audience: Operations, Principal/Owner, Trainer
Presenter: Todd Arnold, AB Solutions, Inc.
Length: 60 minutes
FREE for Advantage Members