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Events

Operations & Managerial Alliance Meeting

When

Date: November 12, 2026
Time: 11:00 p.m. - 12:00 p.m. (CST)

Agenda

From Chaos to Consistency: Build a Powerful Training Engine with Learning Paths and Mentorship

Join the Operations & Managerial Alliance as we welcome Zerin Buchanan, Director of Learning & Quality Control at The Hartwell Group, to share strategies for building training programs that drive consistency, engagement, and performance. If you missed Zerin's session at Applied Net, you won't want to miss this discussion!

Effective training programs don't happen by accident. They are built through intentional learning paths, meaningful mentorship, and processes that create consistency across teams. In this session, Zerin will share practical strategies for developing a training framework that supports employee growth, improves onboarding outcomes, and helps organizations scale knowledge efficiently.

Attendees will gain insights into designing structured learning experiences, establishing successful mentorship programs, and creating a culture of continuous development. Whether you're formalizing training for the first time or looking to strengthen an existing program, you'll leave with actionable ideas to bring back to your organization.

Have a question already for Zerin? Let us know on your registration form!

Registration

FREE for ALL ACN Members!

The dial-in number and link will be included in the registration confirmation email.

What is an Alliance Meeting?

Member Alliance meetings are virtual gatherings for ACN members of like-personas, designed to promote networking and information sharing across North America. Please note that Alliance meetings are not recorded.

Meeting Contact

ACN Staff
alliances@appliedclientnetwork.org

 

Register Now
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