Connections: The offical publication of Applied Client Network

Connections: The offical publication of Applied Client Network

Insurance Technology Operations Commentary ACN Updates About

5 Customer Service Lessons Insurance Agencies Can't Afford to Ignore

Operations

5 Customer Service Lessons Insurance Agencies Can't Afford to Ignore

ACN Staff

Insurance may be built on policies and premiums, but customers rarely remember those details. What they remember is how they were treated.

READ THE ARTICLE

Exhibitors

Office Beacon

Published: July 15, 2026

Tags:

Book end graphic

How to Close Coverage Gaps and Grow Commercial Lines Effectively

Technology

How to Close Coverage Gaps and Grow Commercial Lines Effectively

ACN Staff

READ THE ARTICLE

Book end graphic

‘Ask Me Anything’: What We Learned From Peers About EZLynx and Automation

Technology

‘Ask Me Anything’: What We Learned From Peers About EZLynx and Automation

ACN Staff

READ THE ARTICLE

Book end graphic

Leading Tough Conversations With CLARITY

Operations

Leading Tough Conversations With CLARITY

Lisa Gu

READ THE ARTICLE

Book end graphic

How EZLynx Is Using AI to Transform the Way Agencies Work

Technology

How EZLynx Is Using AI to Transform the Way Agencies Work

Jim England

READ THE ARTICLE

Book end graphic

Beyond Coverage: How Insurance Agencies Can Lead on Mental Health

Commentary

Beyond Coverage: How Insurance Agencies Can Lead on Mental Health

Danielle Lardeo, AINS, AU, AIS, CRIS, CAWC, ACSR

READ THE ARTICLE

Book end graphic

How CURO Uses Smarter Mapping and Better Data to Prepare Policyholders for Disaster

Operations

How CURO Uses Smarter Mapping and Better Data to Prepare Policyholders for Disaster

Jeff Cronk

READ THE ARTICLE