Connections is your resource for agency/brokerage improvement ideas, and the number one way you can instantly improve is by listening to your valued clients. Check out excerpts from Connections articles that pertain to listening to the voice of the customer.
A customer buys a policy, and that’s, sometimes, where the relationship ends between agency/brokerage and customer. Agencies/brokerages have the opportunity to build a relationship with their clients to provide a seamless, valuable experience.
Here’s a sobering thought: By next year, the Bureau of Labor Statistics (BLS) reports there could well upwards of 200,000 positions in the insurance industry that will go unfilled. That’s because 25 percent of the current insurance workforce is expected to retire in 2018. [Sponsored Content]
Connections recognizes the importance of keeping current with industry trends to better prepare your business and your clients for the future. See excerpts from Connections articles that pertain to natural disasters and insurance.
The rapid pace of digital transformation and changing consumer preferences are fundamentally changing the insurance industry. Your business requires expanded insurer connectivity to drive retention and business growth. [IVANS Resource]