Sonya Edwards is the Operations Manager at Bryan Insurance Agency in Graham, Texas. Edwards has been with the agency since 1985 and holds ACSR and CIC designations. She is active in the Applied Client Network and currently serves as co-chair of the newly formed Dallas/Ft. Worth Chapter. Sonya was instrumental in the agency’s migration from TAM to Epic in 2014. She has served on IIAT’s Account Manager Advisory Council and has won multiple awards including The National Alliance for Insurance Education’s 2014 and 2015 Outstanding CSR of the Year for Texas.