Tammy L. Mulrain is the Vice president of Operations at Brown Insurance Services located in Seminole Florida. She has been in the insurance industry since 1998, beginning with a national direct insurance company, and then switching to the agency side, working at both large and small independent agencies. She has been both a user and enthusiastic fan of Applied TAM and Applied products for almost 20 years. She has been an active member of the Applied Client Network Florida chapter for 15 years, and has volunteered as a Board Member for 3 years, and an Officer for 4 years. She currently serves as the Florida Chapter's President and helps maintain the Chapter's social media presence on LinkedIn and Facebook. Tammy is passionate about helping others use TAM to its upmost capabilities especially Applied Rater, form-letters, and the proposal system. When she is not working, she enjoys spending time with her husband and friends, traveling, reading, and running.