Kathryn Lerch is Senior Manager of People & Process Development at Darr Schackow Insurance in Gainesville, Florida. She has been with the agency since 2013, when she started as a Personal Lines Account Manager. Kathryn has been in the insurance industry since 2006 and has worked on the carrier-side and with both personal and commercial lines on the agency-side. She has worked with Applied products for almost 10 years, and got involved with the Applied Client Network as a Florida Chapter Board Member four years ago. She currently serves as Secretary, helping to plan quarterly chapter meetings and develop ways to reach more potential members. Her areas of expertise include TAM and Applied Rater, and her agency is currently going through a conversion to Epic. When she’s not working, she enjoys spending time with her husband and friends/family, reading, listening to audio books and podcasts, working out, and cooking.