I have been working in the insurance industry since 1990 and am a licensed insurance broker. I have been using EPIC since 2011 and have presented at the Applied Net Conference for over 5 years. I co-founded and am the current President of the Applied Net Tri-State EPIC Users Group(the 2020 Chapter of the Year) and I serve on the Chapters, Lead, Education, Governance, Networking, and EPIC IMPACT Committees. I have played an integral part in planning tracks and sessions for the Applied Net Conference for the past several years. My expertise is in workflow management, MyEpic workflow creation, agency management systems conversion, and implementation and cleaning data in your EPIC Database. I am very knowledgeable in the setup and use EPIC Quotes and MyEpic. I was the first-ever recipient of the Bill McNulty Chapter Volunteer of the Year Award. In addition, I am the CISO and lead trainer at my agency and have worked with various organizations and vendors to implement and maintain cybersecurity policies and procedures.