Peer-to-Peer: Transforming Teams - Tips for Improving Collaboration and Building Trust

When:  Jul 18, 2019 from 1:00 PM to 2:00 PM (CT)

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This presentation explores the common breakdowns that happen between coworkers and colleagues, and particularly those between sales and customer service or operations teams. It explores why these familiar breakdowns occur and how to resolve them. Outcomes – Session Attendees:
• Learn how to identify and diagnose breakdowns in teams
• Discover how behavioral style contributes to those breakdowns
• Learn how to improve collaboration through improving trust, making and managing promises, and holding critical conversations

Skill level: Basic 
Product: All
Target Audience: Administration, Customer Service, Human Resources, Sales, Operations
Presenter: Claudia St. John, Affinity HR Group, Inc.
Length: 60 minutes 
Price: FREE for Applied Client Network Members